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Questions & Answers
General FAQ questions
What’s the refund policy?
I never received my login credentials for my MFA Client Portal.
I didn’t receive or would like another copy of my purchase invoice.
Will I be able to get my money back in total for any payments made towards a payment plan even if they were past the 30-day refund window?
How do I request a refund?
How do I access my MFA Client Portal?
Why can’t I access the course that I purchased in my portal?
Will I lose access to my MFA Portal when I refund a product?
How do I reset my password for my MFA Portal?
Why won’t the videos in my MFA Portal play?
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Product-Specific Questions
Questions about specific MFA products
What topics will E5 Camp cover?
What does the CopyBoarding course entail?
How do I join the Secret Facebook Group for E5 Camp?
Can I submit an application to join Top One at any time?
If I buy E5 Camp, how do I access it?
What is the difference between E5 and the Apprenticeship program?
What is the Golden Pass that is included with my A&M purchase?
What content is included in the SIN Offer Training?
What is included in the Big Marketing Idea Bundle?
What are the differences between the Apprenticeship Experience and Acquire & Monetize?
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