Question & Answers

• What’s the refund policy?
• I never received my login credentials for my MFA Client Portal.
• I didn’t receive or would like another copy of my purchase invoice.
• Will I be able to get my money back in total for any payments made towards a payment plan even if they were past the 30-day refund window?
• How do I request a refund?
• How do I access my MFA Client Portal?
• Why can’t I access the course that I purchased in my portal?
• Will I lose access to my MFA Portal when I refund a product?
• How do I reset my password for my MFA Portal?
• Why won’t the videos in my MFA Portal play?

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• What topics will E5 Camp cover?
• What does the CopyBoarding course entail?
• How do I join the Secret Facebook Group for E5 Camp?
• Can I submit an application to join Top One at any time?
• If I buy E5 Camp, how do I access it?
• What is the difference between E5 and the Apprenticeship program?
• What content is included in the SIN Offer Training?
• What is the Golden Pass that is included with my A&M purchase?
• What are the differences between the Apprenticeship Experience and Acquire & Monetize?
• What is included in the Big Marketing Idea Bundle?

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